The ART (Aseguradora de Riesgos del Trabajo, the workers’ compensation insurer) is required to provide medical care, treatment and rehabilitation when you suffer a workplace accident or an occupational illness, and to pay you the compensation you are owed.
In practice, many people are given a medical discharge before they are fit to work, or a compensation offer that does not reflect the real harm. You don’t have to accept it without knowing whether it is fair.
Our team assesses your disability with the support of our forensic physician, reviews what you are being offered and claims what you are entitled to. Your health and your work matter.
“The law protects you. You are not alone.”
When should you make a claim?
- The ART refuses to provide care or treatment.
- You were given a medical discharge when you were not fit to work.
- The compensation offered is low or inadequate.
- You had a commuting accident (in itinere) — on your way between home and work.
- You have an illness caused by your work.
- The ART rejected your case.
You are entitled to
- Comprehensive, high-quality medical care.
- Medication, prostheses, orthoses and rehabilitation.
- Compensation for work-related disability.
- Retraining and return-to-work support.
- Reimbursement of any medical services and treatment you paid for.
How we support you
Consultation
You tell us how the accident happened and what the ART told you.
Disability assessment
Our forensic physician assesses your injuries and your degree of disability.
Claim
We bring your claim before the ART and through every appropriate stage.
Ongoing support
We stay with you until you receive what you are entitled to.
Useful documents
- ID (DNI).
- Pay slips.
- Accident report or claim number.
- Medical certificates, test results and proof of discharge.
- Letters and messages from the ART.
Don’t worry if you don’t have everything: we will go through it together at the consultation.
Frequently asked questions
What is a commuting (in itinere) accident?
It is an accident that happens on the way between your home and your workplace, in either direction. The ART must cover it too.
I was discharged but I'm still in pain. What should I do?
Don't let it go. If you are not fit to work, the discharge can be challenged. Talk to us as soon as possible and bring your test results and certificates.
Do I have to accept the compensation the ART offers?
Not without first knowing whether it is fair. We assess your disability and tell you whether the offer reflects the real harm.
What is an occupational illness?
It is an illness caused by the type of work you do or the conditions in which you do it. It also entitles you to medical care and compensation.
Related topics
- DismissalDismissal without cause or on unjustified grounds: severance pay and final settlement.
- Undeclared (“off-the-books”) employmentClaims for undeclared or incorrectly registered employment.
- Road traffic accidentsCar, motorcycle, public transport or train: vehicle damage, injuries, disability and pain and suffering.
General information only. It is not a substitute for advice on your specific case.